How to Analyze Organizational Behavior for Better Engagement

TASK 1

P1 Organisation Culture, Power and Politics and Their Influence on Individual and Team Behaviour

Organisational Culture

guide is provided to the members and individuals in the company for managing and influencing their behaviour. It includes experiences, philosophies, values and expectations of the organisation from staff and other related parties. Organisational culture includes vision and mission statement, norms, systems, symbols and language of company which members follow and influence their behaviour. Few cultures present in the organisation are highlighted below:

 

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Person Culture

In some organisations personnel's believes and thinks that they are more important than the entity they are working in. individuals are more concerned about themselves rather than the organisation and others working with them (Chang and et. al., 2016)Company who has this culture takes a back seat and eventually suffers as employees become self-centred and they keep themselves and their objective first rather than the organisation.

Power Culture

There are some organisations in which all the authority and power remain in a few hands, which is considered a power culture. This culture has one or two leaders who hold all the authority to make decisions and control the plans or strategies of the company. All rapid decisions are taken by top-level management or a few people who has all the power, and therefore vertical structure is suggested for a company that has this culture. It will affect Sainsbury teams and its members in negative manner, employees will start feeling less important, and this will demotivate them and detach them from the company.

Role Culture

In this culture roles and responsibilities are assigned to employees in accordance with their expertise and specialisation. Different functional units are created by grouping a bundle of individuals for attaining specific objectives or goals. Divisional structure of organisation is recommended and best suited for entities adopting role culture. For the Sainsbury role culture is suggested as it is best suited for the company because of its various divisions and huge employee base.

Organisational Power

is an ability or capability of a company structure, by which management utilises all resources effectively for the development and betterment of the organisation. Power is basically the ability individual have over others to get things done in their way and required manner; they control them and make them perform tasks according to them (Chumg and et. al., 2016). Some types of power which managers have in organisational structure to manage and influence the behaviour of employees or their teams are as follows:

Reward Power

It a power which leaders have, it enables them to appreciate their staff and reward them according to their skills or their performances. This power is useful for motivating people and influencing them to work harder by pushing themselves to achieve better positions in the organisation. This power is applicable in Sainsbury, Managers can use this power to motivate their team members attaining efficient results and benefit both the organisation and achieving their personal goals.

Coercive Power

Coercive power makes personnel belief that they are lacking and do not have enough competitive skills and they are not complying with the needs of the organisation. It's a forcing style of getting thing done with all negative effects on personnel and teams (Coccia, 2015). Practicing this power is not at all suggestive for Sainsbury as it will demotivate employees and increase dissatisfaction in them. Employees will get frustrated with the style leaders are working and start developing negative attitude.

Organisational Politics

has two aspects negative and positive, politics takes place in every organisation. If leader are using their power effectively and the policies they deploy is effective and in favour of organisation and its employees it will provide favourable results. But if misuse of power or authority is done by any member then it can result in negative politics. Types of organisational politics:

The Weeds

It's a dynamic and free dimension which grows automatically or naturally in the environment of company amongst employees. It can be favourable for the organisation and helps in building goods healthy relations. But if ignored and left unmonitored then it can be very dangerous for entity.

The Rocks

This type of politics takes place amongst people who ties knots with high level groups, who holds strong powers with them. These relations are made on the basis of individual interactions and formal authority levels like roles and expertise people hold.

The High Ground

It's a functional politics which uses structure of control systems, incentives schemes and sanctions that keep company in order and compliance. Sainsbury managers can be a part of high ground politics; they can plan some special rewards for their employees according to their tasks and performances. Providing them job satisfaction and motivation (De Vasconcelos, Gouveia and Kimble, 2016).

Mixture of culture, power and politics in the organisation is very influential on an individual working in Sainsbury as part of a team or on a personal level. These elements have direct impacts on the behaviour and attitude of employees, if they are not happy and unsatisfied it will affect company and its operations. Therefore, all three factors indirectly have its influence on Sainsbury's operation and its employees.

M1 Critically Analyse How the Culture, Politics and Power of an Organisation Can Influence Individual and Team Behaviour and Performance

In every organisation, the function of power, culture and politics plays a crucial role as it directly impacts team and individual performance as well it's decision-making capabilities. In the context of Sainsbury, as it run its functional unit in the retail sector by delivering different segments of products or services. Therefore, in order to improve their overall productivity, they make an initiative to adopt role culture into its working process, which leads them to assign roles and responsibilities among personnel on the basis of their interest or capability. Sainsbury make an effort to adopt reward power as it motivates them to recognise the employee's effort and also help them to reward employees in a fairly manner (Fein and et. al., 2015). Additionally, Sainsbury ensures that it maintains transparent or effective communication among the workforce that benefits them by gaining an advantage over competitors in an innovative style.

TASK 2

P2 Evaluation of Content and Process Theories of Motivation in the Context of Sainsbury

Motivation is a process of encouraging employees of the company to work with their full potential for attaining goals in an effective and more efficient manner, bringing higher profits to the organisation. The two broad categories in which motivating techniques are divided are content and Process theories. Content theories of motivation are the earliest tools introduced by researchers, and further modifications are being made with the passing of time. This theory has four different theories in it given by authors, and they are Maslow's Hierarchy of Needs, ERG theory, Herzberg's two-factor theory and McClelland's needs for achievement theory. On the other hand, the theory's main focus is on how individuals behave in order to fulfil their needs. Process theories are Expectancy theory, Equity theory, Reinforcement theory and Goal setting theory.

Sainsbury's Maslow's Hierarchy of Needs theory is Selected Amongst Other Content Theories:

Maslow's Hierarchy of Needs theory is the most widely known and used for understanding and discovering the basic needs of people (Gkorezis and Petridou, 2017). It has five levels in structure, which represent five types of requirements of a person and through which this theory is explained properly:

Physiological Needs

Under these level very basic needs of individual are considered like food, water and shelter. These requirements are foremost for every individual as these are the basic survival needs.

Safety Needs

Once basic needs are fulfilled then comes the safety needs, every employee wish to have a safe and healthy working environment. They require job security and freedom from any threats or danger while working.

Social Needs

These needs are associated with the feelings of employees, everyone wants to be accepted socially and especially at their workplace. Sense of belongingness is what all employees want to feel.

Self-Esteem Needs

Here, the needs of recognition and gaining importance from other are highlighted. Every personnel need to develop and grow and for that they want to be recognized by their superiors and wish to work on important projects.

Self-Actualisation Needs-

These needs are those where personnel feel and want to take more challenges for developing better skills and bringing creativity in their work (Weng and et. al., 2015). For accomplishing this, they wish to perform more meaningful and innovative job roles.

Out of Process theories, Expectancy Theory is Considered For Sainsbury :

The expectancy theory concept was given by Victor H. Vroom, and it has three components: Expectancy, Instrumentality and Valence.

Expectancy-

A belief is followed in this factor that the efforts of the employees will provide the desired level of performance. Efforts are dependent on the experience, confidence and required standards of performance. Each person have a different level of expectations and confidence in their capabilities(Hall and et. al., 2016). Therefore, management of Sainsbury's has to understand these levels and provide the required training and supervision to staff. In order to fulfil their needs for attaining their expected level of performance.

Instrumentality-

Concept of this element is that employee belief that they get outcomes if they reach to their expected level of performance. By reaching to their performance standards they think if they get rewarded for their performance. So here role of Sainsbury's leaders here is they should keep their promises for motivating employees and providing them what they expected.

Valance-

The value employees placed on the rewards for the outcomes they achieved on behalf of the organisation. These values, rewards or goals are the sources by which people get motivated and work in a particular way to provide effective results to the company. Valence can also be defined as the emotional expectations personnel hold in relation to the outcomes they are generating on behalf of the organisation. Sainsbury's managers have this job to analyse the behaviour of their employees and find out what they expect in relation to their reward. Then, accordingly, appreciate their performance and reward them.

Sainsbury's is a supermarket chain which has various departments performing several tasks with the help of numerous employees. There are great chances of the development of conflicts amongst employees and their interests can differ from the company's. To encourage staff and to increase their enthusiasm, Sainsbury can use above above-suggested motivational theories. This way managers can stop building any conflicts and reduce its chances. For more insights, you can always seek help through do my assignment for me services.

M2 Critical Evaluation of How to Influence The Behaviour of Others Through Effective Implementation of Motivational Theories

For attaining sustainable growth, the concept of motivation is considered as an essential component as it enables the company to render an increased level of satisfaction to each personnel. In context of Sainsbury, they make an effort to utilise motivational and behavioural theory within its business function that help superior to provide an improved level of employee satisfaction(Kitchin, 2017). Moreover, content theory is viewed as more suitable for Sainsbury as it linked with personnel's needs or demand that empowers manger to take corrective course of action in regard of fulfilling the same in an efficient manner.

D1 Evaluation of The Relationship Between Culture, Politics, Power and Motivation That Enables Teams and Organisations to Succeed

From the above discussion, it has been determined that the culture, power and politics contain positive and negative influence on organisational brand value. Therefore, the Sainsbury manager takes the initiative in examining the need and ability of an individual as well as a team. This is because it assists superior to obtain full engagement of manpower towards company objective that aid Sainsbury to overcome the issue of conflict, employee turnover, disputes effectively. By adopting proper culture and politics management and employees can work effectively that helps to accomplish the business goals (Wagstaff and Larner, 2015). Furthermore, Sainsbury make use of motivational theory, which helps them to generate healthy working culture and also to render improved level of motivation among workforce in regard of organisation.

TASK 3

P3 Understanding of Effective and Ineffective Team and Their Comparison

Effective Team

is formed or called effective when the objectives for which they were working are fulfilled without any serious complications or difficulties. It's a mixture of professionals with specific expertise performing specific tasks in order to acquire predetermined goals. Effective teams have some characteristic like its size and expertise of members, effective communication channels and diversified decision-making authorities.

Ineffective Team

is just opposite of effective teams, they fail in achieving goals and if they achieve them its way beyond time(Lee and Woo, 2017). These teams do not hold any quality of an effective one, members lack trust amongst each other, do not have proper communication and leaders take all decisions without any bodies consent. These things make team members fail in their jobs and create delays in getting jobs done.

Difference Between Effective and Ineffective Teams

Teamwork Development Theory

One theory which is suggested to Sainsbury for developing teamwork attitude in employees is Tuckman theory. This is introduced by Bruce Tuckman in 1965, which has five stages. Each stage is helping and enabling organisation to have effective teams and employees working in effective manner with their team members(Mohammad and et. al., 2015). Earlier, in the very beginning this theory only has four stages but in 1970's Bruce Tuckman added one more stage of adjourning. All these five stages are elaborated below in the next sections in context with Sainsbury:

Forming-

The very first phase is when team is being formed by managers, all individuals are new to each other. They all hold unique expertise in their fields, initially personnel face lot of difficulties in adjusting. Many conflicts are present at this stage, people are unclear about their role and responsibilities. Sainsbury managers role at this stage is to make balance between the team members and resolve their doubts.

Storming-

Next stage is storming stage employees start getting to each other now but still feel discomfort. They get some idea of their jobs and the objective of formation of team. Still face complications in adjusting and working, communication system is not very effective which leads to forming of more conflicts amongst employees. Many teams fail on this stage and get dissolved. This is a very complicated stage and managers have to perform their roles very effectively specially of managing staff they have to try and convey the aim behind forming them into one team and giving them clarity of their goals.

Norming-

Those teams who survived the storming phase reaches to norming stage. Here things start getting better employees gets good ideas of the goal of their team develop trust and comfort with one another(Mohelska and Sokolova, 2015). Communication practices are improved and a very healthy working environment is created. No more conflicts exist as people talk and resolve them, managers start inviting opinions and ideas of members for decision-making. This is the third stage which is better than other two here less conflicts are there and it becomes easy for Sainsbury managers to manage their teammates. Their job here is to assign them tasks according to the talents and expertise of staff.

Performing-

This was the last stage till 1970's after that it became second last. On this stage all team members have the exact idea of what company expect from them and what's the goal of their team. People are motivated, enthusiastic and ready to work. Manager's job is to just sit back and assign tasks to respective personnel and let them perform their jobs accordingly. Employees are very competitive but not amongst the team, keep their personal agendas separate form company's and perform activities to attain objectives of organisation. Monitoring and supervisory role is performed by managers of Sainsbury on this stage. They just have to supervise their team mates and the way they are performing their duties.

Adjourning-

Teams are made for temporary or permanent purposes, those team who are made for shorter durations faces this stage. At this stage teams are dispersed off because the purpose for which team was formulated gets fulfilled or accomplished. Leaders on this stage have no job except one, of appreciating and rewarding employees for their performance and results achieved by them (Boddy, 2015). This is the last stage in which leaders of different teams in Sainsbury will appreciate and reward the employees according to their performances.

M3 Analyse of Team Development Theories For Development of Cooperation in Various Teams of Sainsbury

In case of Sainsbury, its manager makes use of Tuckman teamwork theory into its business operation with an aim of enriching overall performance of company and individual in a better way. Additionally, with the implication of these concepts, it encourage Sainsbury's employer to examine the ability of each manpower and also to recognize their contribution for an attainment of predetermined goal. Moreover, it motive company's manager to perform different role like planter, motivator, analyst, investigator and monitor, evaluate and so on with an intent of placing the brand in aggressive and competitive position.

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TASK 4

P4 Application of Philosophies of Organisational Behaviour in Sainsbury

Organizational behaviours are the survey of individual as well as of an entire business performance which help the leaders to formulate various strategies in respect of organisation. The purpose for studying organisational behaviour is to develop long and short-term objectives to be performed by personnel have in order to attain goals of company (Bester, Stander and Van Zyl, 2015). It further motivates the employees to enhance their performance so management of Sainsbury used path goal theory in order to understand organizational behaviour and further it explained:

Path goal theory is based on the specific leadership style or behaviour that the best for the employees and in the working environment in order to achieve organisational goals and objectives. Managers of Sainsbury follow path goal theory in order to enhance productivity of employees through motivating them. By using path goal theory superiors provide directions to their employees so that they can work effectively and acquire desired objectives. There are different leadership styles which mentioned below:

Directive Leadership-

Under this leadership style, leaders inform their followers what is exactly expected out of them and what they have to do. They provide those guidelines or clear instruction what to do and how to perform task in appropriate manner. It is one of the most effective leadership styles for improving internal working condition. Managers of Sainsbury provide direction to personnel regarding their task or improvement in their performance as well. It is most effective leadership style, which helps the employees to get guidelines and complete task in well manner or achieve business goals and objectives. Students exploring such topics can benefit greatly from management assignment help for detailed academi

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